About Us

FAQ

Q: Can I have goods from other suppliers delivered to your factory for consolidated shipping?

A: Yes, this can be arranged. Please notify us in advance with the shipment details.


Q: Can your products be installed in cold weather?

A: Yes, our products are suitable for installation even in extreme cold conditions.


Q: Can you deliver your products to a warehouse in Guangzhou?

A: Yes, we can deliver to warehouses in Guangzhou as well as any other city in China.


Q: How long does it take to provide a design proposal?

A: Design proposals are ready within 24 hours, and samples can be prepared within 48 hours.


Q: What certifications do your products have?

A: We hold CE, SGS, and FSC certifications. Additional certifications for other countries can also be arranged upon request.


Q: Where is your factory located?

A: Our factory is located in Linyi, Shandong Province, close to Qingdao Port for convenient shipping.


Q: Do you accept OEM orders?

A: Yes, we support OEM and ODM services, and we offer a range of customized options to meet client needs.


Q: Do you provide samples? Are they free?

A: Yes, samples are free of charge; only a small shipping fee applies.


Q: What payment methods do you accept?

A: We accept T/T, L/C, credit card payments, and bank transfers.


Q: What is your minimum order quantity?

A: Minimum order quantity varies by product. Please contact us for details.


Q: How do you ensure product quality?

A: We provide pre-production samples before mass production and conduct final inspections prior to shipment.


Q: What is your lead time?

A: Lead time for a 20-foot container is typically 7 to 15 days.




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